PROTECTION FROM COVID-19

No certificate is currently required visit our museums.

To ensure the safety of your visit to the museums, please take note of our protective measures against the coronavirus:

FFP2 MASK

During your entire visit we recommend the wearing of a FFP2 mask.

KEEP YOUR DISTANCE

• Keep a distance  to all persons who are not members of your own household. Please avoid group-like gatherings. Thank you for your patience as waiting times may occur at the entrance of certain spaces or areas.
• If you use our smaller elevators, please do so only alone or with persons from your own household.

WASH YOUR HANDS

Wash your hands for at least 20 seconds with soap and use our disinfectant dispensers. The use of personal disinfectants is prohibited in the exhibition spaces for conservation reasons.

COUGH ETIQUETTE

Cough and sneeze into a handkerchief or the crook of your arm.

CONTACTLESS PAYMENT

We recommend contactless payment at our ticket counters (cash card, Visa, Mastercard, Diners Club, American Express).

ONLINE TICKET

We recommend that you purchase your ticket online before your visit in order to minimize contact with others. The online ticket will be sent to the e-mail address you provide. Online tickets can be printed out as print@home tickets or displayed digitally on your smartphone.

ACTIVE STATIONS, LISTENING STATIONS & STOOLS

Please disinfect your hands before using books, headphones, materials and active stations. Please wipe down the museum’s stools before use with disinfectant from our dispensers.

GUIDED TOURS

• Guided tours of up to a maximum of 25 participants per group are allowed.
• Guided tours is on a first-come-first-serve basis.
• Advance registration is required for some events.
• Please arrive 15 minutes prior to the start of your booking. There may be short waiting times at the ticket counter and in the checkroom (lockers).
• Please keep a distance from persons who are not members of your own household.

GROUP BOOKINGS

• Group bookings of up to a maximum of 20 participants per group are allowed.

• Please arrive 15 minutes prior to the start of your booking. There may be short waiting times at the ticket counter and in the checkroom (lockers).

• Please keep a distance from persons who are not members of your own household.

EXCLUSIVE PRIVATE GUIDED TOUR

• We are happy to offer you and your family members guided tours of our museums and exhibitions outside of our regular guided tour times. Exclusive private guided tour of up to a maximum of 20 participants per group are allowed. Please arrange your exclusive tour appointment at least 2 weeks in advance. Our visitor services are happy to assist you.

CLEANING

Washrooms and toilets will be cleaned more frequently and all door handles and high-touch surfaces throughout the building will be cleaned several times a day.

IN CASE OF ILLNESS

If you have a fever or a cough, or you are short of breath and have difficulty breathing, please stay at home.

EVENTS

• We create individual safety measures for every event (i. e. exhibition openings, workshops, guided tours…). Therefore, different regulations may apply in different cases (3-G, 2-G, 2-G-Plus … more details below). More detailed information for each event can be found in our event calendar.

2-G RULE

The 2-G-Rule means that you are vaccinated or recovered. A valid proof is required. These include:

• Proof of vaccination
  valid after receiving the third vaccination, not older than 9 months
  valid after receiving the second vaccination, not older than 6 months
  valid after receiving the primary vaccination only in combination with a valid PCR test (valid up to 72 hours from sampling)
• Medical confirmation or separation notice of a past infection
  valid for up to 180 days after the end of infection
  Proof of neutralizing antibodies, not older than 90 days
• Negative school test (Ninja card) currently conducted in Austrian schools in accordance with official requirements
  valid for pupils up to 15 years of age
  A PCR test is also accepted as a 2-G rule up to the age of 15.
  Children under the age of 12 are exempt from the 2-G rule.

Proof must be presented in connection with a photo ID.
All persons over the age of 12 must provide proof.
The 2-G rule does not apply to people who cannot be vaccinated for health reasons. They need a valid PCR test and are required to wear a FFP2 mask.

More detailed information for each event can be found in our event calendar.

2-G-PLUS RULE

In accordance with our safety measures the 2-G-Plus rule applies to some events and guided tours. The valid proof (vaccinated, recovered) must be presented with a valid negative PCR test (valid up to 72 hours from sampling) and a photo ID.

More detailed information for each event can be found in our event calendar.

3-G RULE

The 3-G Rule means that you are vaccinated or recovered or tested. A valid proof is required. These include:

• Proof of vaccination
  valid after receiving the third vaccination, not older than 9 months
  valid after receiving the second vaccination, not older than 6 months
  valid after receiving the first vaccination with a valid PCR test (valid up to 48 hours from sampling)
• Proof of a negative test
  PCR test (valid up to 48 hours from sampling)
  Negative antigen test, approved by authorithy (valid up to 24 hours from sampling)
• Medical confirmation or separation notice of a past infection
  valid for up to 180 days after the end of infection
• Proof of neutralizing antibodies, not older than 90 days
• Negative school test (Ninja card) currently conducted in Austrian schools in accordance with official requirements
  valid for pupils up to 15 years of age

Proof must be presented in connection with a photo ID.
All persons over the age of 12 must provide proof.

More detailed information for each event can be found in our event calendar.

REQUESTS & CONTACT

Our visitor services staff is happy to provide you information and assist with your booking inquiries!

Office hours: Monday through Friday, 9am–4pm
T + 43 2732 908010
E office@kunstmeile.at

Thank you very much for your compliance!