Safety & Health


A registration for a visit to our exhibition houses is currently not required (no timeslot booking).
A negative corona test is also not required.

To ensure a safe visit to the museums, please take note of our protective measures against the corona virus:

 

KEEP YOUR DISTANCE

Keep a distance of at least 2 meters to all persons who are not members of your own household. Please avoid group-like gatherings. Thank you for your patience as waiting times may occur at the entrance of certain rooms or areas.

If you use our smaller elevators, please do so only alone or with persons who live in your household.

In our museums there is a limit of 20 m² per visitor.

 

WASH YOUR HANDS

Wash your hands for at least 20 seconds with soap and use our disinfectant dispenser. The use of private disinfectants is prohibited in the exhibition rooms for reasons of conservation.

 

COUGH ETIQUETTE

Cough and sneeze into a handkerchief or the rook of your arm.

WEAR FFP2 MASK

During your entire visit the wearing of a FFP2 mask is mandatory.

CONTACTLESS PAYMENT

We recommend contactless payment at our cash desks (cash card, Visa, Mastercard, Diners Club, American Express).

 

ONLINE TICKET

We recommend that you purchase your ticket online before your visit in order to avoid personal contacts. The online ticket will be sent to the e-mail address you provided. Online tickets can be printed out as print@home tickets or displayed digitally on your smartphone. You can enter the museum directly with your online ticket.

Online-Ticket

 

AKTIVE STATIONS, LISTENING STATIONS & STOOLS

Please disinfect your hands before using books, headphones, materials and active stations. Please disinfect the museum’s stools before using by yourself. Please use our disinfectant dispenser.

 

GUIDED TOURS

Currently no guided tours are available.
Use our KUNSTINFO at the weekend in Karikaturmuseum Krems, Kunsthalle Krems and State Gallery of Lower Austria.

 

CLEANING

Wash-rooms and toilets will be cleaned more frequently and all door handles and frequently touched areas throughout the building will be cleaned several times a day.

 

IN CASE OF ILLNESS

If you have a fever or cough, or you are short of breath and have difficulty breathing, please stay at home.

CONTACT TRACING OF COVID-19

Please provide your data such as name, address, telephone number and e-mail on a voluntary basis

when you visit the museum. This data will be kept for 28 days in order to speed up the collection of the health authority in the event of a suspected case of COVID-19.

We have set up registration options in our foyers or at the cash desk.

 

REQUESTS & CONTACT

Our visitor service staff will be happy to provide you with information and booking inquiries!

Monday til Friday 9am–4pm

T + 43 2732 908010

 

Thank your very much for your compliance!

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